The reason you do this through Authy and not Twitch is because Twitch uses Authy as their 2FA service (even when you only enabled SMS messages). Here is the link to the change form: change Twitch phone number. If you have lost access to the phone number entirely, don’t worry, you can change the phone number through the Authy website. FAQ What to do if I lost access to my phone number for Twitch 2FA? As advised by Authy themselves.Īlternatively, you can contact the support for your mobile provider and ask whether they are preventing Authy’s shortcodes (78156 in the US) from reaching your phone. If you believe this to be the problem, you can try texting ‘Allow 78156’ to 9999. This is a common problem among Sprint and T-mobile users in the US. It could be that your mobile provider does not allow texts from Authy. Sometimes the reason you aren’t receiving a text message is not the fault of Twitch or Authy. They use Authy for this so you are much better off contacting Authy instead of Twitch as they will only refer you.Īuthy is in charge of the SMS sending operation for Twitch.
You don’t want to contact Twitch support because they have nothing to do with the SMS service. If you continue to have issues and aren’t receiving your text message with or without the Authy app, you should contact Authy and ask them for a solution. You should also only use this fix as a last resort if you aren’t able to verify your Twitch with your current phone number or the Authy app. Keep in mind this solution can take between 2-4 days so it’s not exactly a speedy solution. Now I get what you are thinking: “I didn’t use Authy, I use Twitch!”īut you have to understand that Twitch uses Authy as a service to handle all incoming texts. This will take you to the Authy website where you can change your old phone number for a new number. If you don’t have access to another phone number, use that of a friend/relative instead. If installing the Authy App didn’t work as a solution for you (seriously though, try that first) you can try using a different number entirely. So whether you enable Authy or not in your Twitch settings, you become part of their network as soon as you enable 2FA. The reason Authy works without enabling it first is that the SMS authorization service that Twitch uses is provided by Authy. Once again, you do NOT have to have installed or enabled Authy for this method to work. Once verified, you will be able to use Authy to log in on Twitch instead of your phone number.
0 kommentar(er)
